Revision summary
Social influence works through norms and peers; persuasion is a direct appeal. Public campaigns need both for immunisation, sanitation, and warnings. Ethics requires truth, a chance to refuse voluntary schemes without shame, and no communal targeting. Authority and social proof are fair if they are real, not staged. Party publicity dressed as a civic campaign fails the test.
Model answer
Introduction
A public campaign must move people without treating them as objects. Social influence and persuasion are ethical when they tell the truth, respect autonomy, and serve a lawful public good.
Body
What the tools are
- Social influence is change that comes from peers, leaders, and norms, such as a village seeing others use a toilet.
- Persuasion is reasoned or emotional appeal by the State, a doctor, or a local body to adopt a practice.
- Both are ordinary in immunisation, voting, water use, and disaster warnings.
Ethical use
- The message must be true and checkable; a scare story that inflates numbers is propaganda, not public health.
- Autonomy requires that people can refuse a voluntary scheme without humiliation in a public shaming ritual.
- Vulnerable groups must not be targeted with fear or superstition that the campaigner would not accept for their own family.
- Credit and blame should not communalise a disease or a sanitation gap.
- The officer’s own office must not be used to trend a party line under the label of a civic campaign.
Guardrails
- Disclosure of sponsorship, a grievance channel, and correction of error keep persuasion inside trust.
- Cialdini’s tools of authority and social proof are usable if the authority is real and the proof is not staged.
- Compulsory law, when it exists, should be named as law, not dressed only as a friendly nudge.
Flow diagram
Conclusion
Ethical campaigns use influence and persuasion to serve a public good with truth and respect. The line is crossed when fear, shame, or falsehood does the work that evidence and dignity should do.
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Is a nudge unethical because people do not notice it?
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Same topic · past papers
UPPSC has asked this before
These previous-year questions sit on the same topic. Open one to practise the earlier ask.
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2025 · Q17 · UPGS4 · 12 marks
How can social influence and persuasion contribute to the success of "Swachh Bharat Abhiyan"? Give your objective suggestions. -
2022 · Q13 · UPGS4 · 12 marks
What do you understand by social influence? How can social influence and persuasion bring out behavioural change? -
2020 · Q19 · UPGS4 · 12 marks
Social influence and persuasion contributed in controlling the spread of the Corona Virus in India. Discuss. -
2023 · Q10 · UPGS4 · 8 marks
What is the role of social influence in public administration? Elucidate with examples. -
2022 · Q2 · UPGS4 · 8 marks
Explain the role of persuasion in relation to public protest with proper argument.
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