Q5 · UPSC Civil Services Mains 2025 · GS IV · 10 marks · 2 min read

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(a) "One who is devoted to one's duty attains highest perfection in life." Analyse this statement with reference to sense of responsibility and personal fulfilment as a civil servant. (b) To achieve holistic development goal, a civil servant acts as an enabler and active facilitator of growth rather than a regulator. What specific measures will you suggest to achieve this goal?

Topic: Ethics and Human Interface. Syllabus: Ethics and Human Interface: Essence, determinants and consequences of Ethics in-human actions; dimensions of ethics; ethics — in private and public relationships. Human Values — lessons from the lives and teachings of great leaders, reformers and administrators; role of family, society and educational institutions in inculcating values. Same official PYQ from year-wise 2025 and Ethics and Human Interface.

Revision summary

Devotion to lawful duty, owned outcomes and competence together make a civil servant’s ‘perfection’. Fulfilment is public trust, not a bribe or a trend. Blind obedience to an illegal order is not duty. As an enabler the officer uses single windows, SLAs, risk-based inspection and open data. The officer still forbids harm; facilitation must not become capture for a nephew or a donor.

Model answer

Introduction

The Gita says dedicated work leads toward perfection. A civil servant’s ‘perfection’ is not a miracle. It is a file that is complete, a queue that is fair, a night that was spent on a flood. Part (b) then asks the same person to be an enabler of growth, not only a stamp of no.

Body

(a) Devotion to duty, responsibility, fulfilment

Duty (dharma of role) for an All-India officer is the Constitution and the law, not a family business. Responsibility is ownership of outcome: a collapsed bridge is not “the contractor’s karma” if the quality check was yours. Fulfilment is the eudaimonia of a job well done — Aristotle’s flourishing — which in public life is trust earned, not a viral reel.

  • Kant’s duty for duty’s sake matches nishkama karma: do the right allocation even if the MLA is angry. The quote is abused if it means blind obedience to an illegal order (the Nuremberg lesson). Highest perfection in this service is conscience plus competence. A devoted officer who cannot read a balance sheet is a pious danger. A clever officer without devotion is a clever leak.

Personal fulfilment that needs a bribe or a transfer-on-demand is not the Gita’s perfection. It is artha without dharma.

(b) Enabler and facilitator, with measures

Holistic development is income, health, ecology, voice. An enabler clears a lawful plant in time, explains a standard, sits with an FPO, uses Jan Samvad. Specific measures: time-bound single-window with published SLAs; pre-consult so EIA is not a surprise ambush; risk-based inspection instead of inspector raj; open data of licences; grievance with a named officer; public-private where the contract is transparent; self-certification with heavy penalty for lying; district development coordination that includes panchayats.

  • The red line: enabling is not regulatory capture. A facilitator who writes a tailored exemption for a nephew is a corrupt enabler. The State remains a regulator of harm (pollution, fraud, labour). The shift is from discretion as a throne to discretion as a service.
  • Kautilya wanted the king’s officers to be watched. So should we: enable, and audit the enabler.

Flow diagram

flowchart TD
  D[Duty Gita Kant] --> F[Fulfilment]
  E[Enabler SLAs window] --> G[Growth]
  R[Regulator of harm] --> G
  E --> CAP[Not capture]

Conclusion

Duty done with responsibility gives a civil servant a rightful fulfilment. Growth needs that officer as a time-bound facilitator with open rules, not as a gate who sells yes and hides no.

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