Q9 · UPPSC PCS Mains 2025 · GS IV · 8 marks · ~125 words in the hall · 2 min read

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Analyse the role of social skills in the context of increasing use and role of social media in cyber crimes.

Topic: Ethics and Human Interface. Syllabus: Ethics and Human Interface — Essence, determinants and consequences of Ethics in human action. Same official PYQ from year-wise 2025 and Ethics and Human Interface.

Revision summary

Social media speeds speech and also fraud, bullying, and rumour. Social skills now include a pause before forwarding, source checking, and consent before tagging. Phishing uses fake urgency; slow verification is the matching skill. Peers who refuse to share a morph cut the fuel of cyber bullying. Officers must not treat a personal handle as a court, and they can still teach calm verification.

Model answer

Introduction

Social media multiplies speech and also fraud, bullying, and rumour. Social skills are the habits that keep connection human when the medium rewards speed and anonymity.

Body

Why social skills matter online

  • Empathy is harder on a screen, so a trained pause before a forward is now a civic social skill.
  • Listening and checking a source replace the old village habit of asking who said a thing.
  • Assertiveness without insult is the skill of reporting abuse and still not joining a pile-on.
  • Digital etiquette includes consent before tagging a face, especially a child’s face.
  • Conflict skill is knowing when to mute, when to rebut with fact, and when to go to the police.

Cyber crime context

  • Phishing and investment fraud exploit trust and urgency, which social skill counters by slow verification.
  • Cyber bullying and morphing attack dignity; peers who refuse to share the clip cut the harm’s fuel.
  • Deepfakes and rumour during unrest need officers and citizens who can say “not confirmed” in public.
  • The Information Technology Act and the Bharatiya Nyaya Sanhita give legal tools, but they arrive after the forward.
  • Prevention is therefore a social skill: privacy settings, password care, and refusing to humiliate.

For public servants

  • An officer’s handle is easily read as an official finding, so social skill includes silence on a pending inquiry.
  • Outreach against cyber fraud can use the same platforms that carry the crime, if the message is calm and exact.

Flow diagram

flowchart TD
  SM[Social media] --> C[Fraud bullying rumour]
  SK[Social skills] --> V[Verify pause consent]
  V --> C

Conclusion

Social skills in the social-media age are pause, verification, consent, and refusal to amplify harm. They do not replace criminal law, but they shrink the audience that cyber crime needs.

Quick related

Students also ask

  • Discuss the practical utilities of induced compliance in administration.

    Next question in the 2025 paper (Q10). View answer →

  • Is blocking someone a failure of social skill?

    No. Muting abuse can be self-respect and de-escalation. Skill is choosing mute, fact, or police, not enduring harm.

  • Should every rumour be rebutted by an officer online?

    Only with verified facts and without naming accused persons as if already convicted. Silence can be wiser during inquiry.

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When UPSC asked this

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