Q8 · UPSC Civil Services Mains 2026 · GS IV · 20 marks · 2 min read

← Q7 Q9 →

Case study. Ravi is a senior police officer with vast experience in riot control and cyber-policing. Since one year, he has been the Superintendent of Police (SP) of a district with a history of frequent rioting. Last year, Ravi had sought installation of an AI enabled software for predictive policing. This system has been operational for approximately six months. This new system employs advanced algorithms for capturing the biometric data of persons in a crowd and swiftly relating it to a data library. This has enabled the police to identify the persons involved in various crimes. The system has identified an immigrant and low-income neighbourhood as a centre for gang violence and drug trafficking. Aided by this AI analysis, the local police has focused its patrolling, preventive detentions and establishing checkpoints. Consequently, public order and law enforcement has visibly improved. Last week, some community leaders, civil rights lawyers and human rights activists visited Ravi's office. They submitted a memorandum that the new system is faulty as it is based on incorrect historical data caused by social biases and discriminatory policing. The memorandum also alleges that the increased surveillance has created a climate of tension amongst residents. This feeling is aggravated by the fact that the residents are not aware of the data noted against their names. (a) What are the ethical issues including biases involved in the use of AI in data-driven policing? (b) Place yourself in Ravi's role and discuss the alternatives available. Justify the action that optimises compliance with ethics.

Page facts
Exam
Union Public Service Commission — Civil Services Examination (UPSC)
Board
UPSC
Stage
Mains
Year
2026
Paper
UPSC Mains — General Studies Paper IV (GS IV)
Question
Q8
Marks
20
Topic
Ethics Case Studies
Syllabus
Case Studies on above issues.

Topic: Ethics Case Studies. Syllabus: Case Studies on above issues. Same official PYQ from year-wise 2026 and Ethics Case Studies.

Revision summary

This case study examines the ethical dilemma faced by a district Superintendent of Police (SP) regarding the use of AI-enabled predictive policing in a marginalized immigrant neighborhood. Part (a) analyzes the ethical issues, including algorithmic bias, historical data pollution, lack of transparency, and erosion of civil liberties. Part (b) outlines Ravi's alternatives: strictly continuing the system, pausing/auditing the software, or adopting a community-centric hybrid approach. The justified course of action combines algorithmic transparency, independent data audits, and community engagement to balance public order with constitutional rights.

Model answer

Copper italics in this answer — like this — are the key facts. Each one is unpacked in the Facts & figures rail.

Introduction

The deployment of AI-enabled predictive policing in vulnerable neighborhoods presents a classic administrative dilemma between maintaining public order and upholding constitutional rights. As a senior police officer, Ravi must navigate the tension between technological efficiency and systemic bias, ensuring that law enforcement remains just, accountable, and transparent.

Body

Ethical Issues and Biases

  • Algorithmic and Historical Bias: Relying on past policing data hardcodes systemic prejudices, disproportionately targeting low-income and immigrant communities for heightened surveillance.
  • Transparency Deficit: Residents being unaware of data recorded against their names violates the principles of natural justice, informed consent, and administrative accountability.
  • Erosion of Trust: Increased preventive detentions and checkpoints create a climate of fear and alienation, widening the trust deficit between marginalized groups and the state.
  • Dilemma of Ends vs Means: While public order has visibly improved, the utilitarian outcome rests on potentially discriminatory infringement of individual civil liberties.

Alternatives Available to Ravi

  • Alternative 1: Maintain Status Quo: Continue current deployment citing visible improvements in law enforcement and crime reduction.
  • Alternative 2: Immediate Suspension: Halt the AI system entirely pending comprehensive judicial or legislative review, risking an immediate resurgence in local gang violence and drug trafficking.
  • Alternative 3: Hybrid Reform Approach: Pause high-friction interventions, commission an independent algorithmic audit, and institute a transparent grievance-redressal mechanism for residents.

Justified Action and Conclusion

  • Selection of Hybrid Approach: Ravi must adopt Alternative 3, as it balances utility with deontological ethics by respecting human dignity and individual rights.
  • Audit and Calibration: Engage neutral technical experts to scrub historical training data of social biases and recalibrate threat-scoring thresholds.
  • Democratic Engagement: Open direct communication channels with community leaders and civil rights lawyers to demystify data collection and ensure procedural fairness.

Flow diagram

flowchart TD
A[AI Predictive Policing] --> B[Ethical Dilemma: Order vs Rights]
B --> C[Evaluate Alternatives]
C --> D[Status Quo: Ignores Bias]
C --> E[Suspension: Risks Safety]
C --> F[Hybrid Reform: Audit & Dialogue]
F --> G[Balanced Action & Trust]

Conclusion

Administrative efficiency cannot override fundamental human rights and procedural justice. By instituting algorithmic audits and community oversight, Ravi can sustain public order while upholding the constitutional mandate of equality and fairness.

Quick related

Students also ask

Same topic · past papers

UPSC has asked this before

These previous-year questions sit on the same topic. Open one to practise the earlier ask.

  1. 2022 · Q11 · GS IV · 20 marks

    Case study. Rakesh was working as a Joint Commissioner in Transport department of a city. As a part of his job profile, among others, he was entrusted with the task of overseeing the control and functioning of City Transport Department. A case strike by drivers' union of City Transport Department over the issue of compensation to a driver who died on duty while driving the bus came up before him for decision in the matter. He gathered that the driver (deceased) was plying Bus No. 528 which passed through busy and congested roads of the city. It so happened that near an intersection on the way, there was an accident involving the a middle-aged man. It was found that there was altercation between the driver and the car driver. Heated arguments between them led to fight and the driver gave him a a blow. Lot of passerbys had gathered and tried to intervene but without success. Eventually, both of them were badly injured and profusely bleeding and were taken to the nearby hospital. The driver succumbed to the injuries and could not be saved. The middle-aged driver's condition was also critical but after a day, he recovered and was discharged. Police had immediately come to the spot and FIR was registered. Police investigation revealed that the quarrel in was started by the bus driver and he had resorted to physical violence. There exchange of blows between them. The City Transport Department management is considering of not giving any extra compensation to the driver's (deceased) family. The family is very aggrieved. depressed and agitated against the discriminatory and non-sympathetic approach of the City Transport Department management. The bus driver (deceased) was 52 years of age, was survived by his wife and two school-college going daughters. He was the sole earner of the family. The City Transport Department workers' union took up this case and when found no favourable response from the management, decided to go on strike. The union's demand was two fold. First was full extra compensation as given to other drivers who died on duty and secondly employment to one family member. The strike has continued for 10 days and the deadlock remains. (a) What are the options available to Rakesh to meet the above situation? (b) Critically examine each of the options identified by Rakesh (c) What are the ethical dilemmas being faced by Rakesh? (d) What course of action would Rakesh adopt to diffuse the above situation?

    View answer →

  2. 2019 · Q9 · GS IV · 20 marks

    Case study. In one of the districts of a frontier state, narcotics menace has been rampant. This has resulted in money laundering, mushrooming of poppy farming, arms smuggling, and near stalling of education. The system is on the verge of collapse. The situation has been further worsened by unconfirmed reports that local politicians as well as some senior police officers are providing surreptitious patronage to the drug mafia. At that point of time a woman police officer, known for her skills in handling such situations is appointed as superintendent of police to bring the situation to normalcy. If you are the same police officer, identify the various dimensions of the crisis. Based on your understanding, suggest measures to deal with the crisis.

    View answer →

More from this topic

Q12 · UPSC Mains 2026 · GS IV · 20 marks · Solution

Case study. Ajit has been recently promoted as the Head of the Department of Weapon Sales (DWS) in the Ministry of Defence Production (MDP). His charter of duties includes international sales of weapons produced domestically by MDP. In two recent wars, MDP weapons have performed admirably, resulting in many countries showing interest in buying them, particularly long-range artillery and missiles. Country A and country B have asked for these weapons. However, production constraints restrict DWS to accept only one purchase order. Country A is a developing nation with a sound technology base. MDP is planning R&D collaboration with it for the next generation of weapons. It is not part of any security alliance and needs weapons for protection from a troublesome neighbour. It seeks a large acquisition on a long-term loan. Country B is also a developing nation. Military strength is its priority, with the military budget often ingressing into allocations for human resources and infrastructure development. It is in security alliance with a superpower who has a large military base there and periodically allots it financial grants. It is a member of an economic bloc with which the government is currently negotiating a free trade agreement. It is not a signatory of NPT but possesses smaller nuclear weapons and delivery systems. It supports some guerrilla forces abroad. It has sought a smaller acquisition and is prepared to make some advance payment. It is currently negotiating arms purchases from another nation too. Ajit discussed this case with his counterparts in the related departments. Therein, the significant economic benefits, employment generation and stronger diplomatic relations arising from this sale were highlighted. It was also emphasized that refusing the deal could result in country B purchasing weapons from some other supplier. Ajit was aware that in arms sales, due diligence at each stage was pivotal to ensure conformity to national policy and international treaties. (a) Discuss the options available to Ajit. Which option should he select and why? (b) How can Ajit balance nation's economic and strategic interests with ethical considerations?

Ethics Case Studies

This case study examines ethical dilemma in defense exports, balancing economic gains, strategic partnerships, and non-proliferation norms. Ajit must choose between Country A for R&D collaboration and self-reliance, or Country B for immediate financial gains and FTA leverage. The recommended course prioritizes long-term strategic security, technological synergy, and international humanitarian norms over short-term mercantile interests.

Q11 · UPSC Mains 2026 · GS IV · 20 marks · Solution

Case study. Rajapuram is a border district. Jhara and Biru, its two major communities are in continual conflict with each other. The social fabric is fractured and demands mending. Ethnic tensions between the two communities have erupted into violence resulting in a large number of deaths. The stated causes are conflicting land claims, uneven resource allocation and inadequate political representation in government bodies. Separate relief camps had to be created for the two communities. The situation is volatile and appears to be getting out of control. Rajan has been appointed the District Magistrate (DM) of Rajapuram and tasked to quickly get the situation under control. His immediate tasks include restoring administrative authority, reopening the highway and initiating peace talks. On taking over his appointment, Rajan realized that the inter-community rivalry had even seeped into the local administration and police. With functional neutrality being the immediate casualty, it had made both communities distrustful of the government. The neighbouring country could utilize the opportunity to spur insurgent activity and further aggravate the situation. Rajan favoured a controlled approach starting with opening the highway to restore food and medical supplies. He toyed with the idea of requisitioning CRPF units to help restore administrative control. (a) Discuss the ethical issues that need to be addressed in this case. (b) What are the options open to Rajan? Which option would ensure protection of his non-partisan image without compromising ethics?

Ethics Case Studies

This GS4 case study examines the ethical dilemmas faced by a District Magistrate in managing an ethnic conflict in a sensitive border district. It analyses the ethical issues involving neutrality, human life, security, and institutional trust. It evaluates options ranging from purely coercive measures to inclusive peace-building. The recommended approach balances administrative firmness with transparent, unbiased stakeholder engagement to uphold public service values.

Q10 · UPSC Mains 2026 · GS IV · 20 marks · Solution

Case study. Vikas is a government officer with over a decade of service in public administration. He has recently moved as the District Collector (DC) of Nainipura, a remote hilly district bordering a forest. Due to Nainipura's low levels of economic development, one of his major duties is to ensure proper functioning of the public distribution system (PDS) amongst the economically weaker sections (EWS). During his on-site visits, Vikas was apprised of a typical administrative challenge in operating the PDS. To prevent leakages, all distributors were required to carry out real-time biometric identification of the beneficiaries, whose fingerprints were tallied with identity card records. This was creating problems as the operating system sometimes rejected fingerprint matching in the cases of growing children, manual labourers and senior citizens. The problem was further compounded in periods of low WIFI connectivity. The distributors, in such cases, resorted to personal discretion when they could identify the recipient. Vikas had to address this problem on priority. Strictly adhering to 'government regulations' would ensure fiscal probity but would greatly trouble the proposed beneficiary, i.e., EWS. It may even impinge on their fundamental right to life as per Article 21 of the Constitution. Conversely, leaving the resolution solely to the discretion of the distributors could lead to misuse and leakages. (a) What are the options open to Vikas? How should he balance fiscal probity with empathy towards the designated beneficiaries? (b) Discuss the ethics of using technology as a gatekeeper for welfare schemes.

Ethics Case Studies

• Balance strict digital rules with human empathy to prevent vulnerable citizens from losing entitled rations due to technical failures. • Avoid extreme approaches like rigid enforcement (causing exclusion) or unchecked discretion (causing leakage and corruption). • Implement practical offline workarounds like manual registers, paper slips, or OTPs backed by periodic audits. • Treat procedural norms and technology as tools for human welfare rather than rigid ends in themselves. • Recognize that digital gatekeeping creates ethical tensions between fiscal efficiency and the exclusion of genuine beneficiaries. • Guard against technology violating human dignity by forcing vulnerable groups to repeatedly prove their identity against system errors. • Ensure administrative accountability so systemic technological failures are not unfairly blamed on the citizens.

PDF