Correct answer: (b) 2 and 3
Explanation
- A
2 and 4
Option (a) claims statements 2 and 4 are correct. While statement 2 is correct, statement 4 is incorrect because e-governance actually reduces bureaucratic red tape rather than increasing it.
- B
2 and 3
Option (b) states that statements 2 and 3 are correct regarding ICT based e-Governance. Statement 2 is correct because digital processes lower administrative expenditure and operational costs. Statement 3 is correct as e-governance platforms enhance citizen engagement and input into governmental functioning. Statements 1 and 4 are incorrect because e-governance increases transparency and reduces red-tapism. Thus, this comprehensive option correctly identifies the positive impacts of information and communication technology in governance.
- C
1, 2 and 3
Option (c) includes statement 1, which wrongly claims that e-governance reduces transparency. In reality, digital governance promotes openness and accountability in public administration.
- D
2, 3 and 4
Option (d) incorporates statement 4, which incorrectly asserts that e-governance increases bureaucratic red tapism. ICT interventions streamline procedures and eliminate unnecessary delays.
Summary. Official key is (b) regarding ICT based e-Governance. Statement 1 is false because e-governance increases rather than reduces transparency. Statement 2 is correct as digital transformation lowers government operational costs. Statement 3 is correct because online portals increase citizen participation and inputs. Statement 4 is false since e-governance minimizes bureaucratic red tapism.